Aina Protocol™ Terms of Service

Last Updated: May 23, 2026

Welcome to Aina Protocol. These Terms of Service ("Terms") are entered into by and between you and SZYSLAK INDUSTRIES LLC ("Company," "we," "us," or "our").

These Terms govern your access to and use of Aina Protocol, AinaReports, AinaJobs, dashboards, public reports, building reports, unit reports, downloadable reports, job postings, documents, events, search features, and related websites, applications, tools, and services (collectively, the "services").

By creating an account, accessing, or using any part of the services, you agree to be bound by these Terms.

1. Platform Purpose

Aina Protocol is a property information, documentation, collaboration, reporting, and marketplace platform that allows property owners, AOAOs, property managers, contractors, agents, insurance professionals, escrow professionals, lenders, and other authorized users to access, contribute, manage, search, and review property-related information.

AinaReports is the public and permission-based report interface powered by Aina Protocol. It may display building reports, unit reports, documents, events, contractor activity, and other property information where available.

AinaJobs is the job-posting and marketplace interface connected to Aina Protocol.

The services are informational and organizational tools only. They are not a property manager, contractor, inspector, broker, appraiser, insurer, attorney, escrow company, lender, title company, or professional advisor.

The services are intended to help users organize records, operational history, documents, reports, events, job postings, and related activity. They do not determine whether any association, board, manager, owner, contractor, or other party has satisfied legal, regulatory, contractual, insurance, escrow, lending, or governance obligations.

2. Reports, Public Information, and Independent Verification

Aina Protocol and AinaReports may display, summarize, organize, or generate reports from information stored in or connected through the services.

Information may come from property owners, AOAOs, property managers, contractors, public records, uploaded documents, event records, user submissions, and other permitted sources.

The availability, accuracy, visibility, and completeness of information may vary by property, unit, building, user role, participation level, and access permissions.

Some information may be public. Other information may be restricted, private, confidential, or available only to authorized users.

The absence of events, documents, records, contractor activity, or other information does not indicate that no work, damage, defects, incidents, maintenance, repairs, insurance matters, legal issues, or other property-related issues have occurred.

Users should independently verify all material information before making financial, legal, insurance, real estate, lending, escrow, purchase, sale, rental, or property-management decisions.

3. Eligibility & Account Responsibility

You must be at least 18 years old to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity conducted under your account
  • Ensuring information you provide is accurate and current
  • Determining which records must be created, retained, shared, or restricted for your specific circumstances

4. User Roles

Users may include, but are not limited to:

  • Property Owners
  • AOAOs / HOAs
  • Property Managers
  • Contractors
  • Real estate agents
  • Insurance professionals
  • Escrow professionals
  • Lenders
  • Other authorized property professionals

Permissions, access levels, and features may vary by role.

5. User Content & Contributions

You may upload or submit content such as documents, events, job postings, photos, reports, comments, notes, contractor activity, unit-level records, building-level records, and other property-related information ("User Content").

By submitting User Content, you represent and warrant that:

  • You are legally authorized to share the content
  • The content is accurate to the best of your knowledge
  • The content does not violate applicable laws or third-party rights

Aina Protocol, AinaReports, and AinaJobs do not verify or review User Content for accuracy.

You remain responsible for the accuracy, completeness, legality, authorization, and appropriate visibility of User Content you upload or share through the services.

6. Document Upload Guidelines

Only upload documents you are legally authorized to share.

Allowed Content

  • AOAO/HOA documents
  • Maintenance records
  • Permits, warranties, inspection reports
  • Approved financial summaries
  • Public or owner-accessible records

Unit-level documents may be uploaded only with proper authorization and appropriate access restrictions.

Prohibited Content

  • Personal identifying or contact information (SSNs, ID numbers, phone numbers, emails, mailing addresses)
  • Financial data (bank or card information)
  • Medical or employment records
  • Legal or privileged communications
  • Any document you do not have the right to disclose

If a document contains sensitive or unit-specific information, it must be redacted and uploaded with restricted visibility.

We reserve the right to remove content that violates these guidelines.

7. Event Posting Guidelines

Events must reflect actual work, inspections, incidents, or maintenance activity related to the selected building or unit.

By posting an event, you confirm that:

  • You are authorized by the AOAO, property manager, or owner
  • The information is accurate to the best of your knowledge
  • You have the right to share the information

Events are informational records only and do not represent fault, liability, or responsibility.

You may not post:

  • Personal identifying or contact information
  • Financial or payment disputes
  • Legal opinions, blame, or fault attribution
  • Defamatory, speculative, or harassing content
  • Marketing or promotional material

8. Visibility, Redaction & Aggregation

User Content may be visible to others, displayed on AinaReports, included in public or paid reports, summarized in dashboards, or used in building or unit records unless marked as private or restricted where visibility controls are available.

Users are solely responsible for:

  • Selecting appropriate visibility settings
  • Properly redacting sensitive information before uploading or submitting content

Aina Protocol and AinaReports do not guarantee that user-submitted documents or content will be reviewed for sensitive information before display or inclusion in reports.

Aina Protocol, AinaReports, and AinaJobs may aggregate content into reports, summaries, or dashboards but do not guarantee completeness or accuracy.

Reports, summaries, activity logs, delivery records, and access records are organizational tools only. They do not constitute legal advice, legal conclusions, certified notice, inspections, appraisals, disclosures, or a guarantee that any notice, disclosure, recordkeeping, or compliance obligation has been satisfied.

9. Job Board & Marketplace Disclaimer

AinaJobs provides a neutral online marketplace connected to Aina Protocol. We do not:

  • Vet, supervise, endorse, or control contractors
  • Act as an employer, agent, broker, or guarantor
  • Manage payments, contracts, or disputes

All agreements, work, payments, permits, compliance, and disputes are solely between users.

Users are responsible for verifying licenses, insurance, bonding, permits, and applicable legal or contractual requirements.

10. Required Job Posting Acknowledgments

By posting a job through AinaJobs, you acknowledge and agree that:

  • You are authorized to post on behalf of the property or AOAO
  • Contractors are independent third parties
  • Aina Protocol, AinaReports, and AinaJobs do not guarantee contractor performance
  • All payments and contracts are handled directly between users
  • Any disputes are solely between you and the contractor
  • You agree to indemnify and hold harmless the Company and the services from claims arising from job postings or work performed

11. Paid Features & Reports

Certain features, tools, subscriptions, access levels, or reports may require payment. This may include paid building reports, unit reports, premium reports, dashboards, marketplace features, or other tools. Fees, if applicable, will be disclosed at the time of purchase.

Reports are informational tools only. They are not inspections, appraisals, disclosures, legal opinions, engineering reports, reserve studies, insurance determinations, title reports, escrow instructions, underwriting decisions, or certifications of property condition or compliance.

12. License to Use Content

You grant the Company a non-exclusive, worldwide, royalty-free license to host, display, reproduce, aggregate, and distribute User Content as part of Aina Protocol, AinaReports, AinaJobs, dashboards, reports, and related services.

You retain ownership of your content.

13. Prohibited Conduct

You agree not to:

  • Upload unauthorized or illegal content
  • Misrepresent authority or affiliation
  • Attempt to access restricted systems, reports, or records
  • Use the services for harassment or fraud

14. Termination

We may suspend or terminate accounts that violate these Terms or applicable law.

15. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

AINA PROTOCOL, AINAREPORTS, AND AINAJOBS DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, CURRENTNESS, OR AVAILABILITY OF PROPERTY INFORMATION, DOCUMENTS, EVENTS, REPORTS, JOB POSTINGS, USER-SUBMITTED CONTENT, OR THIRD-PARTY CONTENT.

The services do not determine whether any owner, AOAO, board, manager, contractor, seller, buyer, agent, lender, insurer, escrow officer, or other party has satisfied any legal, regulatory, contractual, insurance, disclosure, escrow, underwriting, inspection, or governance obligation.

Aina Protocol, AinaReports, and AinaJobs are not law firms and do not provide legal advice. References to records, documentation, notices, governance workflows, insurance workflows, escrow workflows, or compliance-related topics are for general product positioning and operational context only.

Users are solely responsible for consulting qualified legal, accounting, insurance, property management, lending, escrow, or other professional advisors as appropriate, and for fulfilling their own obligations under applicable laws, governing documents, contracts, and policies.

16. Limitation of Liability

To the fullest extent permitted by law, SZYSLAK INDUSTRIES LLC, Aina Protocol, AinaReports, AinaJobs, and their owners, officers, employees, contractors, agents, affiliates, and service providers shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost data, lost business, property decisions, transaction decisions, insurance decisions, lending decisions, escrow decisions, or reliance on incomplete or inaccurate information arising from use of the services.

17. Indemnification

You agree to indemnify and hold harmless SZYSLAK INDUSTRIES LLC, Aina Protocol, AinaReports, AinaJobs, and their affiliates from any claims arising from your use of the services or User Content.

18. Governing Law

These Terms are governed by the laws of the State of Hawaii, without regard to conflict-of-law principles.

19. Contact

support@ainaprotocol.com

Aina Protocol™, AinaReports™, and AinaJobs™ are trademarks of SZYSLAK INDUSTRIES LLC.